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The staff at Symphony Medical Supply fully understands and respects the need for your privacy. Our specific policy guidelines are outlined below.

Collecting Personal Data

Whenever we collect any personal information such as name, address, telephone number or e-mail address this data is used to help us respond to your inquiries, supply you with information about products and process orders. If you have submitted personal information and would like it removed from our files, please contact us at We will immediately comply with your wishes to remove the information. We do not sell customer information!

Discreet Home Delivery

If requested, your incontinence supplies from Symphony Medical Supply will be delivered in discreet cartons. There will be no need to worry that specific carton printing and labels reveal the box contents. We use plain, non-descriptive cartons or brown kraft tape to respect your privacy. Please answer yes to the discreet home delivery question in the shopping cart before your final check-out.

When you visit our website

When individuals visit our web site, our server will automatically recognize the domain name, not the e-mail address of the visitor. We gather this information to determine what pages our customers visit or what types of questions customers have about our products. Symphony Medical Supply employs state-of-the-art security measures to protect your personal information whenever it is used to make a purchase or inquiry. This involves using industry specific encryption technologies when transferring data, thereby, protecting against misuse or alteration of the information that we have collected from you.


Symphony Medical Supply reserves the right to modify this policy as needed. We will date the policy according to the last official change whenever a change is made. Symphony Medical Supply reserves the right to have their web site link to other sites that may provide customers with valuable information about similar medical products or treatment options. However, we are not responsible for the privacy policies or the content information for those sites that we may link to, now or in the future.